About six months ago I turned in my very reliable Blackberry Curve for the Black Berry Storm. I loved the idea of having a large screen and having a small phone with a large screen well just tickled my hot bottons.
For some odd reason the software from the beginning was giving me issues. My calendar was half populated and well my contacts were importing either half way, doubled entered or missing altogether. Things worked only halfway so I called tech support no luck, paid a couple hundreds more on additional apps to help the situation which only made things work. Finally I decided to give up and have been using my cell phone as just that a phone. Even though I had purchased a state-of-the-art cell phone, I had to manually dial, carry a paper calendar etc. etc. After all this is what I had done in the past why not again??? People were able to conduct business before cell phones...
My greatest fear was that by synching the phone again that I would loss all of information altogether so I would simply deal with it until my contract would expire or another solution would reveal itself. Then recently I received a notice in the mail that I could upgrade my phone and of course my contract. Humm...pay a little more for a phone that could possibly work.
When I called the sales person actually talked me into keeping the Blackberry Storm and I spelled out the situation. He gave me a solution whereby I would need to upgrade my software with The Blackberry Storm's latest patch. Mind you that the last time I had done this my issues got worse. After less than 30 minutes, my phone synched up perfectly and it is now working like a charm.
The sales person could have easily sold me into something else however he provided me with a solution for what I needed now. Thank you Verizon.
The Lesson Here - It is always easier to allow fear to control you then to create a solution. This stuff creeps up on you and before you know it you are adapting yourself and holding yourself back making you ineffective. Often the solution is easier to accomplish then dealing with the consequences of not moving forward.