I know I am not alone when I state this senerio. A client of mine emailed me a message that was so poorly written, I really was not able to decern what he was even requesting.
The message was full of misspellings and worse yet half thoughts. Rather than keeping this poor thread from continuing, I decided to pick up the phone and call him.
To his surprise he could not believe that I had no idea what he even wanted. It was clear as day in his head. So I asked him did you even read the email before hitting send. No - That was not a surprise.
Here are a couple of quick tips. When emailing you are writing a letter; therefore, write your email in a simular manner. I would rather error on being too formal then giving the impression that I am disorganized.
Place a correct subject line on the email. This is a great way to show that you are taking out the time and placing some thought.
Open and close your emails in a way that adds your personality. I sometimes start my emails with Happy Monday - if it is Monday or Happy Friday it is Friday. This interjects some personality without being too overboard. Then I sign my emails with all of my contact information that way if they need to reach me they can without having to dig through all of their paperwork to find me.
Don't forget that emails do leave an impression on your clients and staff. Would you give a speach in front of 100 of your key clients dressed like a teenager...then why is it okay to write like one?